All products purchased on Ticwatchindia will be acceptable for returns only if:
- Dead on arrival (DOA)
- Manufacturing Defect
- Wrong product received
- Physical damage in transit
Replacement request is acceptable only within 7 days from the date of delivery. In case of wrong/damage/defective products please notify us by email (with images) within 24 hrs after receiving the product.
PROCESS FOR REPLACEMENT
If your product is within the return window, please fill the replacement request form. Your request will be responded within 48 hrs providing you with a RMA number.
- Your order will be picked up within 48hrs after the return request is approved.
- Please ensure that the product is packed well for shipping along with original packing and all the accessories.
- Your replacement will be shipped within 3-6 working days after verification process.
You can raise a refund request only if we fail to deliver a prepaid order.
Product shipped in 24 working hours after order received.
You can cancel your order before it has been shipped. We'll refund the full amount you've paid for such a cancellation.